Make the team work anywhere

flexVDI As a Service*

Managed and Fully Hosted

user/month | billed monthly | 1 year commitment

*Service available only for Spain

3.1 and lastest flexVDI versions

flexVDI installation platform

Managed & supported platform

Fully hosted on flexVDI Servers

Managed flexVDI

Managed on Prem

user/month | billed anually

 

3.1 and lastest flexVDI versions

flexVDI installation platform

Managed & supported platform

Hosted on Premise

Just flexVDI

Self-managed

user/month | billed annualy

 

All flexVDI versions

flexVDI support platform

flexVDI Support Program includes

We have two types of support programs that you can subscribe, 8x5 and 24x7. Both include contact through phone, mail and our support platform

Benefits Description
8/7 or 24/7 Phone Support through phone 8/7 or 24/7
8/7 or 24/7 Email Support through email 24/7
Ticket Platform Online Ticket Creation to provide proper SLA. Make our customers’ life easier through close support, and a Soporte Comunitario

flexVDI Platform maintenance includes

Benefits Description
Tools
  • Inventory control and contract management
  • Tickets and online communications
  • Phone Support 24x7 (*according to contract terms)
  • Access to customer's infrastructure through VPN
  • Documentation and procedures
Management Service
  • Head service management
  • Service Level Agreements
  • Service Reports
Senior Management
  • Second level specialiced management by qualified personnel
  • Technical consultations on projects
Monitoring and operation
  • Configuration Management
  • Business reports
  • Active platform monitoring
  • First level operation and management

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